Scam safety for you and your family
A calm next step when a call, text or request for money doesn’t feel right.
Calls & texts
An unexpected message
Check the request through a contact you already know.
Family impersonation“Your family needs money”
What to do when a familiar voice makes an urgent request.
Act promptlyAlready shared something?
Find the next steps for money, passwords and account details.
A HABIT WORTH SHARING
End the unexpected call. Make your own call.
A familiar voice or caller ID is not proof of identity. Reach the person on a number you already know, or find the organization’s number independently.
Make a family callback plan →PRINT & KEEP
Your family safety checklist
A one-page reminder with room for two trusted contacts.
READ & SHAREThe Senior.ca Brief
Three short sample editions on everyday scam safety.
Sources & review
Prepared by Senior.ca from the Canadian government resources below. Sources checked November 9, 2026. These organizations have not reviewed or endorsed Senior.ca.
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